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Home 2019-03-13T14:52:39+00:00

Welcome to Neubauer's Auto Repair ,
your car service in Ellicott City, MD!

If you’re looking for auto repair in Ellicott City, MD, you’ve come to the right place. Here at Neubauer's Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find an Ellicott City car service you can rely on. Your satisfaction is our top priority each and every day.

Here at Neubauer's Auto Repair we understand what makes customer service truly outstanding. You will feel the difference of what exceptional customer care makes when you work with us. We know that auto repair in Ellicott City offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians and staff. We know our team sets us apart, saving you time and money, and not to mention worry. When it comes to auto repair in Ellicott City, we are totally confident that Neubauer's Auto Repair is the best option in town!

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About Neubauer's Auto Repair Ellicott City, MD

Established in 1947

Jim Neubauer started with his grandfather; Pete Reichardt, who started Reichardt’s Esso in 1947, on the corner of Route 40 and Frederick Road in Howard County, MD. “I remember when I was young (still in diapers), I would crawl through the rows of tires that were for sale. Later In my younger years back in the 1960s, when customers would come in for gas, I would have to stand on oil cans to reach customer’s windshields to clean them. Back then, my payment was a dime for the Pepsi machine.”

In the 1970s, Pete retired and sold the Esso station to Will Neubauer (my father) which then became Neubauer’s Exxon. I was in charge of cleaning restrooms and progressed from there. After finishing school, I started turning wrenches for my father full-time. In 1989, I retired my father and took over Neubauer’s Exxon.

In 2002, I left the gasoline business and bought the building on Chevrolet Drive in Ellicott City, which currently houses Neubauer’s Auto Repair. Today I have both of my kids working along with myself in the business. Chelsea (my daughter) works in the front with the customers and Seth (my son) works on servicing customers’ vehicles. Those two now make the fourth generation here at Neubauer’s.

Jim has built the Ellicott City, Maryland auto repair business into the busy, well-respected shop it is today. He is proud of the reputation that’s been built. Neubauer’s Auto Repair strives to be the best auto repair service in the area.


Are you ready to experience the best Ellicott City car service available? Please give us a call or make an appointment here.

Why Bring Your Vehicle to

Neubauer's Auto Repair in Ellicott City?

Convenient to Columbia, Marriottsville, Woodstock, Elkridge, and Clarksville
Quality, Honest Auto Repair Service
Routine Vehicle Preventive Maintenance
Maryland State Inspection Station
Authorized Continental and General Gold Star Tire Dealer
Complimentary Shuttle Service for Your Convenience
We Strive to Be the Best Auto Repair Shop in Ellicott City

Recently Serviced Vehicles

2010 Honda CR-V

Honda CR-V

Mileage
120,842
Service Date
7/17/2019
Services Performed
  • Perform BG Intake System Cleaning. This service is designed to loosen and remove carbon build up on the air intake system of the vehicle. Decarbonizing Top Engine Service. Remove all necessary engine components to access intake system. Connect decarbonizing unit to vehicle air intake system. Start engine, perform decarbonizing service. This process uses strong detergents to loosen carbon deposits that have built up over years of engine operation. Once the carbon has been softened, the next process helps remove the carbon sludge from the intake system. The process also cleans the intake valves in the engine and loosens and removes carbon inside the engine. (The final step requires the vehicle to be driven and the fuel additive continues to remove carbon. We recommend using an entire tank of gas before re-filling the gas tank as not to reduce the dilution of the cleaner.) Remove cleaning equipment and re-assemble any necessary engine components. Road test vehicle for proper engine performance. Carbon build up in the engine robs power and performance. Carbon absorbs the fuel that is intended to burn and causes the engine to not perform properly. (Run too lean) Carbon build up deep inside the engine also causes the internal engine temperature to exceed normal levels and causes excessive air pollutants. Thus causing the vehicle to fail emissions.
  • Cabin Filter: This is an air filter for the inside of your vehicle. It filters out air born particulates from the outside air that comes from your heater and a/c unit. Remove lower dash panel, remove bracing rod as necessary to access the cabin filter. Remove and replace the filter unit. Re-assemble the interior components and test the blower function.
  • Trans Drain and Fill
  • Diff Fluid
  • Remove tires from vehicle. Set up on Computer Tire Balancer. Perform balance test. Remove all existing weights and re-test balance. Perform proper tire balance to true balance. Move tire position to cross tires going on front and move front tires straight back to rear. (Directional Tires cannot be cross rotated and must stay on the same side of the vehicle and can only be rotated front to rear.) Re-install tire on vehicle and road test for proper vehicle road handling. Note: If tires have not been rotated at proper intervals, the tires that were originally on the rear of the vehicle can have a chopped wear pattern on the tread and when re-positioned on the front of the vehicle may cause some vibration and noise. Balancing will not get rid of this noise. Some tires may quiet down after a few thousand miles. Others will continue to make noise until replaced. Note: Tires need to be related periodically to even out the wear to maximise the life of a tire. Front tires wear on the edges due to the steering. Rear tires wear more flat but will cup due to the light rear ends. Tire rotation is designed to keep the cupping and […]

2014 Acura MDX

Acura MDX

Mileage
71,317
Service Date
8/7/2019
Services Performed
  • Perform Maryland Safety Inspection. Listed below (If any) are all components that fail to meet Md minimum safety requirements: NOTICE: RE-INSPECTION OF DEFECTS ONLY IF RETURNED WITHIN 30 DAYS AND WITHIN 1000 MILES AFTER THE ORIGINAL INSPECTION. A PRO-RATED INSPECTION FEE MAY BE CHARGED BASED ON THE TYPE OF REPAIRS THAT NEED TO BE CERTIFIED IF DONE ELSEWHERE. TYPICAL RE-INSPECTION FEE $34.69 IF APPLICABLE THERE IS A $20.00 ADDITIONAL FEE FOR WINDOW TINT INSPECTION – IF APPLICABLE
  • MD Electronic Filing Fee
  • Per Maryland Law all vehicles equipped with post manufacturer window tint applied to regulated window(s) must pass the regulated inspection. (Regulated windows are windows required to have at least 35 percent light transmittance after the application of the post manufacturer window tint)
  • Window Tint Removal
  • Tire Repair
 
Mike S. gave our service a 5 star review on 8/9/2019

2010 Toyota RAV4

Toyota RAV4

Mileage
146,735
Service Date
8/1/2019
Services Performed
  • CVI Inspection: Perform Comprehensive Vehicle Inspection. See inspection sheet for results. Level: Test charging and battery system. Found alternator to have no output. Upper radiator hose is leaking.
  • ALTERNATOR ASSEMBLY – Remove, Install, and Overhaul – In-Line4 – [Includes: Replace components (as necessary).]
  • RADIATOR HOSE – Remove and Replace – Upper
  • Cooling System Service: Perform 3 step cooling system process using BG Coolant Flush System. Step 1 includes cooling system cleaner to loosen and remove scaling in the radiator, water pump and the engine. Step 2 includes the removal of the coolant and back flushing the coolant system. Step 3 includes adding conditioner and sealant with new coolant and protecting the coolant system from freezing to a minimum of -50 degrees. Re-inspect cooling system for leaks and proper operation. Road test as necessary for proper engine cooling operation. Note: The coolant system will sometimes get air trapped somewhere deep in the engine. They are called air pockets and may not all work themselves out at the time of service. While we attempt to keep air pockets to a minimum, sometimes it becomes necessary to top off the coolant when the air pockets work themselves out. We ask you to bring your vehicle back in a couple of days so we can perform a quick visual inspection of the coolant system and top off the coolant. This only takes a couple of minutes while you wait.
  • Perform BG Intake System Cleaning. This service is designed to loosen and remove carbon build up on the air intake system of the vehicle. Decarbonizing Top Engine Service. Remove all necessary engine components to access intake system. Connect decarbonizing unit to vehicle air intake system. Start engine, perform decarbonizing service. This process uses strong detergents to loosen carbon deposits that have built up over years of engine operation. Once the carbon has been softened, the next process helps remove the carbon sludge from the intake system. The process also cleans the intake valves in the engine and loosens and removes carbon inside the engine. (The final step requires the vehicle to be driven and the fuel additive continues to remove carbon. We recommend using an entire tank of gas before re-filling the gas tank as not to reduce the dilution of the cleaner.) Remove cleaning equipment and re-assemble any necessary engine components. Road test vehicle for proper engine performance. Carbon build up in the engine robs power and performance. Carbon absorbs the fuel that is intended to burn and causes the engine to not perform properly. (Run too lean) Carbon build up deep inside the engine also causes the internal engine temperature to exceed normal levels and causes excessive air pollutants. Thus causing the vehicle to fail emissions.
  • T-Tech Transmission Fluid Exchange: This fluid services the entire automatic transmission. Step 1, add transmission cleaner and run vehicle to circulate cleaner throughout transmission. Step 2, Connect transmission fluid exchanger to the vehicle's transmission lines. […]

2007 Toyota Sienna

Toyota Sienna

Mileage
139,658
Service Date
7/29/2019
Services Performed
  • Change Engine OIL and Filter. Lube Chassis where necessary. Inspect tires and adjust tire pressure as necessary. Inspect and top off all fluids. Minor inspection of car for needed services and maintenance.
  • SHOCK and /OR STRUT ASSEMBLY – Remove and Install or Remove and Replace – Both – [DOES NOT include disassemble or alignment.]
  • Four Wheel Alignment: Road test vehicle for proper and improper road handling characteristics. Test for vehicle pull. (Vehicle pulling to either side can be one of two problems. The alignment out of specs can attribute to the pull as well as a tire itself causing the pull) Set up vehicle on alignment machine, Measure and set air pressure in tires to proper inflation. Take alignment readings. Inspect steering for any mechanical damage before making any adjustments. Evaluate readings and make all necessary adjustments. (Certain vehicles may require special adjustments above the normal toe and thrust angle adjustments which will incur extra time and associated costs) Road test vehicle for improved road handling. Note: Certain vehicles today have fixed alignment positions that are not adjustable. Some vehicles have no camber or caster adjustments. Pot holes can wreak havoc on certain steering and suspension systems. We make every attempt to bring your vehicle within specs. If the caster adjustments are out of specs and their is no adjustment then a pull to one side will be likely. The only way to repair is replacement of fixed suspension parts and possibly body shop repairs.
  • Remove front wheels. Remove front brake components. Remove existing pads from the brake calipers. Inspect brake caliper operation. Inspect brake hoses for durability and leaks. Reset brake calipers. Transfer over any necessary brake hardware to new brake pads and set new pads to the calipers. Remove brake rotors for machine work or replacement. Re-machine or replace front brake rotors as necessary. Measure finished brake rotor thickness to verify minimum thickness is within specs. Inspect and clean wheel hubs. Inspect and re-pack wheel bearings with grease as necessary. Re-install rotors on vehicle. Re-install brakes and wheels. Test brakes for proper operation. Machine work may be done with brake rotors on or off the vehicle. Road test for proper brake operation. Vehicle may also require a brake fluid flush. CAUTION: No panic stops for a day or so due to brake pads may need to seat. May need extra braking distance to stop during this period. This notice is generic and may not apply to you.
 
Mike B. gave our service a 5 star review on 7/31/2019

2015 Toyota 4Runner

Toyota 4Runner

Mileage
107,887
Service Date
7/24/2019
Services Performed
  • Change Engine OIL and Filter. Lube Chassis where necessary. Inspect tires and adjust tire pressure as necessary. Inspect and top off all fluids. Minor inspection of car for needed services and maintenance.
  • Rotate tires, no balance.
  • SPARK PLUGS – Remove and Replace – All Applicable Models
  • Clean air filter
  • Remove rear wheels. Remove rear brake components. Remove existing pads from the brake calipers. Inspect brake caliper operation. Inspect brake hoses for durability and leaks. Reset brake calipers. Transfer over any necessary brake hardware to new brake pads and set new pads to the calipers. Remove brake rotors for machine work or replacement. Re-machine or replace rear brake rotors as necessary. Measure finished brake rotor thickness to verify minimum thickness is within specs. Inspect and clean wheel hubs. Inspect and re-pack wheel bearings with grease as necessary. Re-install rotors on vehicle. Re-install brakes and wheels. Test brakes for proper operation. Machine work may be done with brake rotors on or off the vehicle. Road test for proper brake operation. Vehicle may also require a brake fluid flush. CAUTION: No panic stops for a day or so due to brake pads may need to seat. May need extra braking distance to stop during this period. This notice is generic and may not apply to you.
 
John P. gave our service a 5 star review on 7/25/2019

2005 Toyota Prius

Toyota Prius

Mileage
98,791
Service Date
7/23/2019
Services Performed
  • Computer System Diagnostic Service: Connect electronic test equipment to vehicles computer system. Test vehicles computer function's and pull Diagnostic Trouble Codes. Perform diagnostic and test procedures to determine fault. Diagnostic Trouble Codes present. Code: P3000, P0a80 Perform vehicle diagnostics tests to determine fault. Research technical library for Service Bulletins pertaining to this vehicle. Perform component testing and found the following failures: Found battery to be defective. Claim Number 897855 Total 3.5 hrs at $75 per hour. NOTE: Todays vehicle computers are becoming more complex and now require an extensive amount of mileage driven for the computer to reset and possibly turn the MIL or the CEL light back on. On some repairs, this may be experienced. This may be due to the route that was determined to take to fix the vehicle. This may also happen when their is a certain amount of codes in your vehicles computer and we repair the known problems first, then reset the computer system and the vehicle needs to be driven extensively to see if any computer codes are reset. This helps with not wasting time and money diagnosing and testing intermittent problems that are no longer present.
  • HIGH VOLTAGE BATTERY – Remove and Replace – Hybrid Battery Warranty Claim Number 897855
  • Computer System Diagnostic Service: Connect electronic test equipment to vehicles computer system. Test vehicles computer function's and pull Diagnostic Trouble Codes. Perform diagnostic and test procedures to determine fault. Diagnostic Trouble Codes present. Code: P0aa6 Perform vehicle diagnostics tests to determine fault. Research technical library for Service Bulletins pertaining to this vehicle. Perform component testing and found the following failures: Found battery to have failed. Claim Number 897859 Total 3.5 hrs at $75 per hour. NOTE: Todays vehicle computers are becoming more complex and now require an extensive amount of mileage driven for the computer to reset and possibly turn the MIL or the CEL light back on. On some repairs, this may be experienced. This may be due to the route that was determined to take to fix the vehicle. This may also happen when their is a certain amount of codes in your vehicles computer and we repair the known problems first, then reset the computer system and the vehicle needs to be driven extensively to see if any computer codes are reset. This helps with not wasting time and money diagnosing and testing intermittent problems that are no longer present.
  • HIGH VOLTAGE BATTERY – Remove and Replace – Hybrid Battery Warranty Claim Number 897859
 
Janet W. gave our service a 5 star review on 7/24/2019

2012 Nissan Maxima

Nissan Maxima

Mileage
62,608
Service Date
7/17/2019
Services Performed
  • Road test vehicle for braking problems, including pulsation, pulling and stopping distance. Remove tires and inspect condition of brake linings. Take measurements of brake linings and associated hardware components. Inspect brake hydraulic lines and flex lines. Inspect fluid for moisture and toxicity levels. Inspect Anti lock Brake System (ABS) for operation. Brake system results listed below. Front brakes have 11/32 remaining; Rear brakes have 6/32 remaining. Both front and rear rotors show no signs of uneven wear and are thick enough to be machined.
 
Alfredo R. gave our service a 5 star review on 7/19/2019

2012 Acura MDX

Acura MDX

Mileage
106,756
Service Date
7/16/2019
Services Performed
  • Remove and repair lighting connection and test electrical circuit as necessary. Replacement of Left Front Fog Light, The inner wheel well apron had to be removed to gain access to the assembly. Two bulbs were replaced.
 
Dimitra V. gave our service a 5 star review on 7/18/2019

2015 Toyota Sienna

Toyota Sienna

Mileage
26,838
Service Date
7/12/2019
Services Performed
  • Mount and Balance new tires on vehicle from Tire Rack. 235/60/17 Goodyear Assurance Front Brakes have 12/33 Rear Brakes have 6/32 Noticed the LF Axle is Slinging is some Grease
  • Four Wheel Alignment: Road test vehicle for proper and improper road handling characteristics. Test for vehicle pull. (Vehicle pulling to either side can be one of two problems. The alignment out of specs can attribute to the pull as well as a tire itself causing the pull) Set up vehicle on alignment machine, Measure and set air pressure in tires to proper inflation. Take alignment readings. Inspect steering for any mechanical damage before making any adjustments. Evaluate readings and make all necessary adjustments. (Certain vehicles may require special adjustments above the normal toe and thrust angle adjustments which will incur extra time and associated costs) Road test vehicle for improved road handling. Note: Certain vehicles today have fixed alignment positions that are not adjustable. Some vehicles have no camber or caster adjustments. Pot holes can wreak havoc on certain steering and suspension systems. We make every attempt to bring your vehicle within specs. If the caster adjustments are out of specs and their is no adjustment then a pull to one side will be likely. The only way to repair is replacement of fixed suspension parts and possibly body shop repairs.
 
Ahima O. gave our service a 5 star review on 7/15/2019

2014 Honda Odyssey

Honda Odyssey

Mileage
62,887
Service Date
7/8/2019
Services Performed
  • BG Seasonal Maintenance Special includes: Regular Oil and Filter change with fluids topped off. (Synthetic oil extra) Tire rotation and brake inspection. (Tire Balance extra) Inspection of the air filter and throttle plates. (Throttle plates are what regulate the amount of air that enters the engine.) Emission Health Check, test computer system for proper vehicle operation and pull computer codes as necessary. Perform 40 point inspection which includes all lighting, tires, front and rear suspension, all fluids, exhaust system, belts, hoses, fuel system and test the battery. Add BG's CF5 fuel system conditioner and carbon cleaner to fuel system. Please make sure you have a full tank of fuel for optimum cleaning. Add BG MOA oil additive for optimum engine lubrication. Per Customer request, removed wheel locks and installed lug nuts
  • Cleaned off buildup and reinstalled the metal shim on the RF Caliper that had fallen out
 
Teresa B. gave our service a 5 star review on 7/10/2019

2018 Mazda 3

Mazda 3

Mileage
6,711
Service Date
7/5/2019
Services Performed
  • Change Engine OIL and Filter. Lube Chassis where necessary. Inspect tires and adjust tire pressure as necessary. Inspect and top off all fluids. Minor inspection of car for needed services and maintenance.
 
Bogdan C. gave our service a 5 star review on 7/8/2019

2005 Jeep Liberty

Jeep Liberty

Mileage
132,751
Service Date
6/13/2019
Services Performed
  • RADIATOR – Remove and Replace – V6,Automatic Trans
  • TEMPERATURE CONTROL ASSEMBLY – Remove and Replace – All Applicable Models
  • Blower Resistor
 
Drew H. gave our service a 5 star review on 7/5/2019